Accessibility for Ontarians with Disabilities Act (AODA) Plan

Tempro Staffing Solutions

1. Purpose

Tempro Staffing Solutions is committed to providing an inclusive and accessible environment for all employees, clients, and job seekers. This Accessibility for Ontarians with Disabilities Act (AODA) Plan outlines our strategy to comply with AODA requirements and improve accessibility across our services.

2. Statement of Commitment

We are dedicated to fostering an inclusive workplace and ensuring that individuals with disabilities have equal access to our services, employment opportunities, and communication channels. We will identify, remove, and prevent barriers in our policies, practices, and workspaces.

3. Accessibility Standards Compliance

3.1 Customer Service Standard

• Provide accessible customer service by training staff on AODA requirements and disability awareness.

• Offer alternative communication methods (e.g., email, phone, in-person, assistive technology).

• Allow assistive devices, service animals, and support persons in our facilities.

• Develop a process for receiving and responding to accessibility-related feedback.

3.2 Information and Communication

• Ensure all job postings, websites, and digital platforms are AODA-compliant (e.g., accessible fonts, alt text, closed captions, and screen reader compatibility).

• Provide documents in accessible formats upon request.

• Train staff on clear, inclusive communication strategies.

3.3 Employment Standards

• Accommodate job seekers with disabilities throughout the hiring process.

• Provide workplace accommodations to employees with disabilities (e.g., modified workstations, flexible schedules, assistive technology).

• Develop individualized accommodation plans and return-to-work policies.

3.4 Design of Public Spaces

• Ensure office spaces, recruitment centers, and meeting rooms are physically accessible.

• Maintain accessible parking and pathways.

• Install appropriate signage and accessible restrooms.

3.5 Training and Awareness

• Provide mandatory AODA and accessibility training to all employees.

• Regularly update training materials to align with changes in legislation.

4. Implementation and Monitoring

• Designate an Accessibility Coordinator to oversee compliance.

• Conduct annual accessibility reviews and update policies as needed.

• Gather feedback from employees and clients to improve accessibility efforts.

5. Feedback and Contact Information

Individuals can provide accessibility-related feedback through multiple channels:

• Email: tempro.staffing@gmail.com

• Phone: 416-665-7855

• In-Person: 21 - 1290 Finch Ave W, North York, ON M3J 3K3

Tempro Staffing Solutions is committed to continuous improvement in accessibility and will review this plan regularly to ensure compliance with AODA standards.